Design factors of knowledge management systems for effective learning and training
Document Type
Conference paper
Source Publication
Information technology and organizations : trends, issues, challenges and solutions
Publication Date
1-1-2003
First Page
366
Last Page
368
Publisher
Idea Group Publishing
Abstract
In view of the need of using knowledge management (KM) systems for learning and training, this paper discussed five major design factors of such KM systems based on learning literatures, namely multiple perspectives, complexity, user control, online support and navigation aids. Their implications toward learning and training effectiveness as well as various strategies and implementation methods are investigated in four categories, i.e. content, motivation, support and accessibility. It is believed that by considering the factors involved and their potential impacts on learning in the design of KM systems, the effectiveness of using these systems for learning, training and problem solving will be significantly improved.
Additional Information
Paper presented at the International Conference of the Information-Resources-Management-Association, May 18-21, 2003, Philadelphia, Pennsylvania.
ISBN of the source publication: 159140066X
Language
English
Recommended Citation
Leung, A. C. K. (2003). Design factors of knowledge management systems for effective learning and training. In Information technology and organizations: Trends, issues, challenges and solutions (pp. 366-368). Hershey: Idea Group Publishing.