Supervisor-subordinate Kankei, job satisfaction and work outcomes in Japanese firms

Document Type

Journal article

Source Publication

International Journal of Cross Cultural Management

Publication Date

12-1-2013

Volume

13

Issue

3

First Page

265

Last Page

278

Keywords

Japan, job satisfaction, organisational commitment, S-S kankei, turnover intentions

Abstract

In this study, we revisit a research model in which the relationships between Japanese supervisor-subordinate kankei (S-S kankei) and organisational commitment, job promotions and turnover intentions are mediated through job satisfaction. Based on the data randomly collected from a sample of 201 Japanese subordinates in three manufacturing firms in Tokyo, Japan, the results of structural equation modelling tests indicated that job satisfaction does partially mediate the relationships between Japanese S-S kankei and organisational commitment, job promotions and turnover intentions. The theoretical implication is that S-S relationship-job satisfaction-work outcomes model, supported in the Chinese context is equally valid in the Japanese context, suggesting the robustness of this mediation model. The practical implication is that Japanese firms are advised to encourage the development of S-S relationship and make sure that employees are satisfied with their jobs in order to enhance an employee's commitment to the organisation, facilitate job promotions and reduce his/her intentions to leave.

DOI

10.1177/1470595813501477

Print ISSN

14705958

E-ISSN

17412838

Publisher Statement

Copyright © 2013 The Market Research Society

Access to external full text or publisher's version may require subscription.

Full-text Version

Publisher’s Version

Language

English

Recommended Citation

Cheung, M. F. Y., Wu, W.-P., & Wong, M.-L. (2013). Supervisor-subordinate Kankei, job satisfaction and work outcomes in Japanese firms. International Journal of Cross Cultural Management, 13(3), 265-278. doi: 10.1177/1470595813501477

Share

COinS