Location

MD204, Paul Cardinal Shen Medical Building, Fu Jen University

Start Date

29-5-2015 4:20 PM

End Date

29-5-2015 5:30 PM

Description

This paper presents a new Inter-disciplinary General Education course, "Paths to Service Leadership in Health Service", introduced in Hong Kong Baptist University (HKBU) with multiple partners including School of Chinese Medicine, Religion & Philosophy Department, School of Communication, and Office of Student Affairs of the University, and two NGOs, namely Sheng Kung Hui Li Ka Shing Care & Attention House for the Elderly and Salvation Army Yaumatei Multi-Service Centre.

Since 'the Server is the Service', the quality of the server in providing high quality caring service is the emphasis of this course. Through a review of the different care services provided by Christian Care Services in Hong Kong over the past decades, and a n insight into the ethos behind such services, the different elements of service and leadership competencies including knowledge, skills, values, communication and attitudes were introduced to our students.

An experiential approach has been adopted in which students were given opportunities to put what they have learned from the lectures through serving the elderly in the two host organizations mentioned above. Through the process of (1) understanding the need s of groups to be served, (2) planning the activities deemed beneficial to the target group, (3) delivering the services according to the plan, and (4) an evaluation of the result of the services together with a reflection of one's attitude and motivation, these experiences should bring about an impact on the students, enhancing their service attitude and social concern for the needy. The impact was assessed through a questionnaire which the students filled in in the first week and towards the end of the course.

Although there was no examination in the course, students were assessed based on their group discussion and role play, performance in service delivery, group presentation and individual reports on the two services. A course manual was also prepared and each student given a copy to encourage self-reflection and peer evaluation. It is envisaged that the course would have an impact on our students in areas of citizenship, communication and problem-solving of the Graduate Attributes advocated by HKBU.

Recommended Citation

Ng, C. (2015, May). An inter-disciplinary approach for service-learning. Paper presented at the 5th Asia-Pacific Regional Conference on Service-Learning: Love Journey: Community Engagement through Service-Learning, Fu Jen Catholic University, Taiwan.

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May 29th, 4:20 PM May 29th, 5:30 PM

An inter-disciplinary approach for service-learning

MD204, Paul Cardinal Shen Medical Building, Fu Jen University

This paper presents a new Inter-disciplinary General Education course, "Paths to Service Leadership in Health Service", introduced in Hong Kong Baptist University (HKBU) with multiple partners including School of Chinese Medicine, Religion & Philosophy Department, School of Communication, and Office of Student Affairs of the University, and two NGOs, namely Sheng Kung Hui Li Ka Shing Care & Attention House for the Elderly and Salvation Army Yaumatei Multi-Service Centre.

Since 'the Server is the Service', the quality of the server in providing high quality caring service is the emphasis of this course. Through a review of the different care services provided by Christian Care Services in Hong Kong over the past decades, and a n insight into the ethos behind such services, the different elements of service and leadership competencies including knowledge, skills, values, communication and attitudes were introduced to our students.

An experiential approach has been adopted in which students were given opportunities to put what they have learned from the lectures through serving the elderly in the two host organizations mentioned above. Through the process of (1) understanding the need s of groups to be served, (2) planning the activities deemed beneficial to the target group, (3) delivering the services according to the plan, and (4) an evaluation of the result of the services together with a reflection of one's attitude and motivation, these experiences should bring about an impact on the students, enhancing their service attitude and social concern for the needy. The impact was assessed through a questionnaire which the students filled in in the first week and towards the end of the course.

Although there was no examination in the course, students were assessed based on their group discussion and role play, performance in service delivery, group presentation and individual reports on the two services. A course manual was also prepared and each student given a copy to encourage self-reflection and peer evaluation. It is envisaged that the course would have an impact on our students in areas of citizenship, communication and problem-solving of the Graduate Attributes advocated by HKBU.