Representational predicaments for employees : their Impact on perceptions of supervisors' individualized consideration and on employee job satisfaction
Document Type
Journal article
Source Publication
International Journal of Human Resource Management
Publication Date
4-1-2013
Volume
24
Issue
8
First Page
1646
Last Page
1670
Publisher
Routledge
Keywords
individualized consideration, job satisfaction, negative slanting, neglect, perceptual incongruence, representational predicaments
Abstract
A representational predicament for a subordinate vis-à-vis his or her immediate superior involves perceptual incongruence with the superior about the subordinate's work or work context, with unfavourable implications for the employee. An instrument to measure the incidence of two types of representational predicament, being neglected and negative slanting, was developed and then validated through an initial survey of 327 employees. A subsequent substantive survey with a fresh sample of 330 employees largely supported a conceptual model linking being neglected and negative slanting to perceptions of low individualized consideration by superiors and to low overall job satisfaction. The respondents in both surveys were all Hong Kong Chinese. Two case examples drawn from qualitative interviews illustrate and support the conceptual model. Based on the research findings, we recommend some practical exercises to use in training interventions with leaders and subordinates.
DOI
10.1080/09585192.2012.723634
Print ISSN
09585192
E-ISSN
14664399
Publisher Statement
Copyright © 2013 Taylor & Francis
Access to external full text or publisher's version may require subscription.
Full-text Version
Publisher’s Version
Language
English
Recommended Citation
Snell, R. S., Yi, Z., & Chak, A. M. K. (2013). Representational predicaments for employees: Their impact on perceptions of supervisors' individualized consideration and on employee job satisfaction. International Journal of Human Resource Management, 24(8), 1646-1670. doi: 10.1080/09585192.2012.723634