Customers’ capital market information quality and suppliers’ performance
Production and Operations Management
Wiley-Blackwell Publishing, Inc.
information sharing, earnings guidance and quality, analysts, credit rating, DuPont profitability ratios
We empirically examine the association between downstream firms’, i.e., customers’ capital market information quality, and the operating performance of upstream firms, i.e., suppliers. Customers’ capital market information quality is measured by the customers’ provision of earnings forecasts, the customers’ reported earnings quality, and the customers’ coverage by financial analysts and credit rating agencies. We hypothesize and find a positive association between customers’ capital market information quality and suppliers’ operating performance measured by the DuPont profitability ratios. The association is stronger for suppliers with higher sales volatility, no order backlogs, customers who are less dependent on their input, and shorter business relation with customers. Collectively, the results suggest that the quality of information provided by the customers to the capital market has a spillover effect in the input market, i.e., helps the suppliers improve their performance.
Partial financial support for this research from research grants of City University of Hong Kong.
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Radhakrishnan, S., Wang, Z. & Zhang, Y. (2014), Customers’ Capital Market Information Quality and Suppliers’ Performance. Production and Operations Management, 23(10), 1690–1705. doi: 10.1111/poms.12211