Publication Status
Accepted/In press
Document Type
Journal article
Department / Unit
School of Graduate Studies
Journal Title
Education and Information Technologies
Publication Date
1-1-2020
Language
English
Keywords
Flagship universities, Human resources management, Information and communication technology (ICT), Leadership, Professional development, World-class universities
Abstract
This study explores best practices and roles of information and communication technology (ICT) in select professional development centers at 16 flagship universities. Through adopting a qualitative case study design, this study explores the strengths and weaknesses of current technology training initiatives in the selected professional development centers. As part of the research and teaching programs at flagship universities, professional development center leaders shared about the current ICT practices as well as the strengths and limitations of their own centers. The analysis section includes a critical look at ICT practices among flagship universities from a human resource theory lens. Findings indicate common successes that facilitate the ICT practices of these centers including delivery mediums, services, ideas, and goals, as well as various barriers of implementing ICT training initiatives. The paper concludes with suggestions on how professional development center leaders, senior administrators, and educational policy makers can help improve professional development processes with the assistance of optimal ICT initiatives.
DOI
10.1007/s10639-020-10154-y
Scopus EID
85083794282
ISSN
1360-2357
Fulltext file version
Final published version
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Pure ID
19526569
Pure UUID
cea85db1-4d5f-40a4-bb38-154600124719