Conflict management between and within teams for trusting relationships and performance in China
Document Type
Journal article
Source Publication
Journal of Organizational Behavior
Publication Date
1-1-2009
Volume
30
Issue
1
First Page
41
Last Page
65
Publisher
John Wiley & Sons Ltd.
Abstract
Trusting relationships are increasingly considered vital for making teams productive. We propose that cooperative management of conflict can help team members to be convinced that their teammates are trustworthy. Results from 102 organizations in China support the theorizing that how teams to manage conflict with each other affects within-team conflict management. Specifically, cooperative conflict between teams helps teams to manage their internal conflicts cooperatively that strengthens trust that in turn facilitates team performance. Results provide support for managing conflict cooperatively as a foundation for trusting, productive relationships in China as well as in the West.
DOI
10.1002/job.540
Print ISSN
08943796
E-ISSN
10991379
Publisher Statement
Copyright © 2008 John Wiley & Sons, Ltd
Access to external full text or publisher's version may require subscription.
Full-text Version
Publisher’s Version
Language
English
Recommended Citation
Hempel, P. S., Zhang, Z. X., & Tjosvold, D. (2009). Conflict management between and within teams for trusting relationships and performance in China. Journal of Organizational Behavior, 30(1), 41-65. doi: 10.1002/job.540