Emotion regulation as a boundary condition of the relationship between team conflict and performance : a multi-level examination
Document Type
Journal article
Source Publication
Journal of Organizational Behavior
Publication Date
7-1-2013
Volume
34
Issue
5
First Page
714
Last Page
734
Publisher
John Wiley & Sons Ltd.
Keywords
task conflict, relationship conflict, emotion regulation, collaboration
Abstract
Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this conclusion. This study develops the idea that the emotion regulation abilities of team members affect how they manage task and relationship conflict, both as individuals and as a team. Findings from a field study involving 39 teams support the argument that individuals skilled in emotion regulation can take advantage of task conflict to perform effectively and limit the negative impact of relationship conflict. Groups that have individuals highly skilled in emotion regulation were also found to make good use of team conflict. Results suggest that emotion regulation skills contribute to the effective management of task conflict and relationship conflict at both individual and group levels.
DOI
10.1002/job.1834
Print ISSN
08943796
E-ISSN
10991379
Publisher Statement
Copyright © 2012 John Wiley & Sons, Ltd
Access to external full text or publisher's version may require subscription.
Full-text Version
Publisher’s Version
Language
English
Recommended Citation
Jiang, J. Y., Zhang, X., & Tjosvold, D. (2013). Emotion regulation as a boundary condition of the relationship between team conflict and performance: A multi-level examination. Journal of Organizational Behavior, 34(5), 714-734. doi: 10.1002/job.1834