Managing outsourcing to develop business : goal interdependence for sharing effective business practices in China
Document Type
Journal article
Source Publication
Human Relations
Publication Date
10-1-2010
Volume
63
Issue
10
First Page
1563
Last Page
1586
Publisher
Sage Publications Ltd.
Keywords
cooperative and competitive goals, inter-organizational relationships, outsourcing, sharing practices
Abstract
Outsourcing partners have the potential to learn from each other by discussing effective practices and to use these discussions to improve their business performance. However, there are significant barriers to trusting, open, and integrative communication. Results from 95 largely domestic outsourcing partnerships in China support the hypotheses that cooperative, but not competitive or independent, goals are a foundation upon which partners share their effective practices openly and directly with each other and that this kind of discussion promotes improved business results. Specifically, the structural equation analysis supported the reasoning that cooperative goals foster open discussion of effective practices that, in turn, results in business development. Findings were interpreted as providing support that cooperative interdependence is a foundation for effective interaction and learning between outsourcing partners in China and perhaps in other countries as well.
DOI
10.1177/0018726710362124
Print ISSN
00187267
E-ISSN
1741282X
Publisher Statement
Copyright © The Author(s) 2010
Access to external full text or publisher's version may require subscription.
Full-text Version
Publisher’s Version
Language
English
Recommended Citation
Wong, A., Tjosvold, D., & Chen, Y. N. (2010). Managing outsourcing to develop business: Goal interdependence for sharing effective business practices in China. Human Relations, 63(10), 1563-1586. doi: 10.1177/0018726710362124