Emotional labour and successful ageing in the workplace among older Chinese employees

Document Type

Journal article

Source Publication

Ageing and Society

Publication Date

8-1-2013

Volume

33

Issue

6

First Page

1036

Last Page

1051

Publisher

Cambridge University Press

Keywords

successful ageing in the workplace, emotional labour, job satisfaction

Abstract

In this study, we examined the relationship between emotional labour and successful ageing among older Hong Kong Chinese workers. We also investigated whether job satisfaction mediated the association between emotional labour and successful ageing in the workplace. Results show that deep acting was positively related to successful ageing in the workplace, whereas surface acting was negatively related to the same. Structural equation modelling shows that job satisfaction partially mediated the association between emotional labour and successful ageing in the workplace. The limitations of the study and further recommendations are also discussed.

DOI

10.1017/S0144686X12000414

Print ISSN

0144686X

E-ISSN

14691779

Publisher Statement

Copyright © Cambridge University Press 2012

Access to external full text or publisher's version may require subscription.

Full-text Version

Publisher’s Version

Language

English

Recommended Citation

Cheung, Y. L. F., & Wu, A. M. S. (2013). Emotional labour and successful ageing in the workplace among older Chinese employees. Ageing and Society, 33(6), 1036-1051. doi: 10.1017/S0144686X12000414

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