Emotional labour and successful ageing in the workplace among older Chinese employees
Document Type
Journal article
Source Publication
Ageing and Society
Publication Date
8-1-2013
Volume
33
Issue
6
First Page
1036
Last Page
1051
Publisher
Cambridge University Press
Keywords
successful ageing in the workplace, emotional labour, job satisfaction
Abstract
In this study, we examined the relationship between emotional labour and successful ageing among older Hong Kong Chinese workers. We also investigated whether job satisfaction mediated the association between emotional labour and successful ageing in the workplace. Results show that deep acting was positively related to successful ageing in the workplace, whereas surface acting was negatively related to the same. Structural equation modelling shows that job satisfaction partially mediated the association between emotional labour and successful ageing in the workplace. The limitations of the study and further recommendations are also discussed.
DOI
10.1017/S0144686X12000414
Print ISSN
0144686X
E-ISSN
14691779
Publisher Statement
Copyright © Cambridge University Press 2012
Access to external full text or publisher's version may require subscription.
Full-text Version
Publisher’s Version
Language
English
Recommended Citation
Cheung, Y. L. F., & Wu, A. M. S. (2013). Emotional labour and successful ageing in the workplace among older Chinese employees. Ageing and Society, 33(6), 1036-1051. doi: 10.1017/S0144686X12000414