Document Type
Journal article
Source Publication
Journal of International Business Studies
Publication Date
2012
Volume
43
First Page
424
Last Page
443
Publisher
Palgrave Macmillan Ltd.
Keywords
cross-cultural research/measurement issues, multilevel analysis, cultural values, cross-cultural management
Abstract
Surveying 6509 managers from 24 countries/geopolitical entities, we tested the process through which individualism–collectivism at the country level relates to employees’ appraisals of and reactions to three types of work demands (i.e., work hours, workload, and organizational constraints). Our multilevel modeling results suggested that, while working the same number of hours, employees from individualistic countries reported a higher perceived workload than their counterparts in collectivistic countries. Furthermore, relationships of perceived workload and organizational constraints with job dissatisfaction and turnover intentions were stronger in individualistic than in collectivistic countries. Importantly, results of supplementary analyses suggested that the cultural value of individualism–collectivism moderated the mediation effect of perceived workload between work hours and both job dissatisfaction and turnover intentions. Our findings highlight the need to expand contemporary theories of work stress by applying multilevel approaches and incorporating cross-national differences in dimensions such as individualism–collectivism while studying how employees appraise and react to important work stressors.
DOI
10.1057/jibs.2011.58
Print ISSN
00472506
E-ISSN
14786990
Publisher Statement
Copyright © 2012 Academy of International Business
Access to external full text or publisher's version may require subscription.
Full-text Version
Accepted Author Manuscript
Language
English
Recommended Citation
Yang, L.-Q., Spector, P. E., Sanchez, J. I., Allen, T. D., Poelmans, S., Cooper, C. L, ...Woo, J.-M. (2012). Individualism-collectivism as a moderator of the work demands-strains relationship: A cross-level and cross-national examination. Journal of International Business Studies, 43, 424–443. doi: 10.1057/jibs.2011.58
