Title

Individualism-collectivism and business context as predictors of behaviors in cross-national work settings : incidence and outcomes

Document Type

Journal article

Source Publication

International Journal of Intercultural Relations

Publication Date

1-1-2011

Volume

35

Issue

4

First Page

440

Last Page

451

Keywords

Cross-cultural skills, Individualism-collectivism, Work interactions

Abstract

Brief descriptions of cross-national problem events by 1349 organizational employees from many nations were content analyzed. Contrasts between individualistic and collectivistic behaviors were much more strongly predicted by variations in business context (e.g., language spoken and hierarchical relations between the parties involved) than by a measure of nation-level in-group collectivism practices. Respondents from individualist nations emphasized performance goals and task focus, whereas those from collectivist nations emphasized personal aspects of work relations more strongly. Task-focused behavioral responses to problems were uniformly associated with positive outcome, whereas the outcome of emotional responses interacted significantly with individualism-collectivism practices. The results are interpreted in terms of collectivists' greater attention to context.

DOI

10.1016/j.ijintrel.2011.02.001

Print ISSN

01471767

E-ISSN

18737552

Publisher Statement

Copyright © 2011 Elsevier Ltd

Access to external full text or publisher's version may require subscription.

Full-text Version

Publisher’s Version

Recommended Citation

Smith, P. B., Torres, C. V., Hecker, J., Chua, C. H., Chudzikova, A., Degirmencioglu, S., ... Yanchuk, V. (2011). Individualism-collectivism and business context as predictors of behaviors in cross-national work settings: Incidence and outcomes. International Journal of Intercultural Relations, 35(4), 440-451. doi: 10.1016/j.ijintrel.2011.02.001