Managing conflict in Dutch organizations : a test of the relevance of Deutsch's cooperation theory
Document Type
Journal article
Source Publication
Journal of Applied Social Psychology
Publication Date
12-16-1997
Volume
27
Issue
24
First Page
2213
Last Page
2227
Abstract
Deutsch's theory of cooperative and competitive conflict may be usefully extended to Dutch people. Results of LISREL analyses on data collected from interviews of Dutch employees in 2 companies indicate that competitive goals interfered with the open, constructive discussion of opposing views. However, cooperative goals were not found to contribute to constructive controversy. Dutch who discussed their opposing views openly made progress on the task, worked efficiently, and strengthened their work relationship and their confidence in future collaboration. These results do not argue that Dutch and North Americans handle conflict similarly, for how these groups operationalize the theory may differ significantly. Goal interdependence may have the potential to be a framework for promoting conflict management between Dutch and North Americans.
DOI
10.1111/j.1559-1816.1997.tb01649.x
Print ISSN
00219029
E-ISSN
15591816
Publisher Statement
Copyright © 1997 by V. H. Winston & Son, Inc
Access to external full text or publisher's version may require subscription.
Full-text Version
Publisher’s Version
Language
English
Recommended Citation
Tyosvold D., & De Dreu, C. (1997). Managing conflict in Dutch organizations: A test of the relevance of Deutsch's cooperation theory. Journal of Applied Social Psychology, 27(24), 2213-2227. doi: 10.1111/j.1559-1816.1997.tb01649.x