Cooperative and competitive conflict for quality supply partnerships between China and Hongkong
Document Type
Journal article
Source Publication
International Journal of Physical Distribution & Logistics Management
Publication Date
1-1-1999
Volume
29
Issue
1
First Page
7
Last Page
21
Abstract
Although the value of trusting, long-term relationships for supply chain management is increasingly recognized, how conflict might contribute to quality supply chain partnerships is not well understood. This study uses research on cooperative and competitive conflict to identify when conflict can help develop productive relationships. Results of structural equation analyses suggest that manufacturers and suppliers who feel interdependent rely upon cooperative approaches to conflict, not competitive or avoiding approaches. Cooperative conflict in turn strengthens trust and a long-term orientation which result in quality enhancing relationships with suppliers. These results challenge the value of conflict avoidance in East Asia. The theory of cooperative and competitive conflict, although developed largely in North America, seems useful for understanding and building quality supply chain partnerships in East Asia.
DOI
10.1108/09600039910253850
Print ISSN
09600035
E-ISSN
1758664X
Publisher Statement
Copyright © MCB University Press
Access to external full text or publisher's version may require subscription.
Full-text Version
Publisher’s Version
Language
English
Recommended Citation
Wong, A., Tjosvold, D., Wong, W. Y. L., & Liu, C. K. (1999). Cooperative and competitive conflict for quality supply partnerships between China and Hongkong. International Journal of Physical Distribution & Logistics Management, 29(1), 7-21. doi: 10.1108/09600039910253850