Title

Conflict management, efficacy, and performance in organizational teams

Document Type

Journal article

Source Publication

Personnel Psychology

Publication Date

9-1-2000

Volume

53

Issue

3

First Page

625

Last Page

642

Abstract

The study empirically links conflict management literature with research on efficacy and organizational teams. Sixty-one self-managing teams with 489 employees were recruited from the production department of a leading electronic manufacturer. Structural equation analysis supports the model that a cooperative instead of competitive approach to conflict leads to conflict efficacy that in turn results in effective performance as measured by managers. Findings suggest how organizational teams can be prepared to make use of their autonomy to deal with problems and conflicts so that they are productive.

DOI

10.1111/j.1744-6570.2000.tb00216.x

Print ISSN

00315826

E-ISSN

17446570

Publisher Statement

Copyright © 2000 Personnel Psychology, Inc

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Full-text Version

Publisher’s Version

Recommended Citation

Alper, S., Tjosvold, D., & Law, K. S. (2000). Conflict management, efficacy, and performance in organizational teams. Personnel Psychology, 53(3), 625-642. doi: 10.1111/j.1744-6570.2000.tb00216.x