Title

A behaviourally anchored rating scales approach to institutional self-assessment in higher education

Document Type

Journal article

Source Publication

Assessment and Evaluation in Higher Education

Publication Date

6-1-2000

Volume

25

Issue

2

First Page

171

Last Page

182

Abstract

Institutional self-assessment is considered to be a crucial quality assurance mechanism in higher education. However, the criteria employed in self-assessments tend to ignore the overall organisational effectiveness of the institution. This paper describes a study which employed the effectiveness criteria contained in the Competing Values Model of Organisational Effectiveness (Quinn & Rohrbaugh, 1981, 1983) to produce a set of organisational effectiveness self-rating scales for Hong Kong higher educational institutions. The scales were developed using the behaviourally anchored rating scales (BARS) procedure. The study produced scales which address the organisational effectiveness of an institution and appear to be a useful addition to the array of quality assurance mechanisms in higher education. The paper highlights the qualitative benefits of the scale development procedure and resulting scales and notes that the procedure could be employed, and the qualitative benefits enjoyed, in other higher educational systems.

DOI

10.1080/713611422

Print ISSN

02602938

E-ISSN

1469297X

Publisher Statement

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Full-text Version

Publisher’s Version

Recommended Citation

Pounder, J. S. (2000). A behaviourally anchored rating scales approach to institutional self-assessment in higher education. Assessment and Evaluation in Higher Education, 25(2), 171-182. doi: 10.1080/713611422