Innovating across cultural boundaries : applying conflict theory to develop a common approach
Document Type
Journal article
Source Publication
International Negotiation
Publication Date
1-1-2004
Volume
9
Issue
2
First Page
291
Last Page
313
Publisher
Kluwer Law International
Keywords
innovation; cpmflict; negotiation; collectivist cultures; individualist cultures
Abstract
Diversity of people and perspectives can contribute to the ability of teams to develop and implement innovation in organizations. However, to do so they must manage their conflicts. Considerable research in the West and recent studies in China have documented the value of a cooperative approach to conflict for teamwork and innovation in collectivist as well as individualist cultures. When team members attempt to resolve their disputes for mutual benefit, they have been found to make high quality decisions to which they are committed. This article proposes that diverse people can use this theory to develop common values, norms, and procedures that are accessible and effective for all cultural groups.
DOI
10.1163/1571806042402983
Print ISSN
1382340X
E-ISSN
15718069
Publisher Statement
Access to external full text or publisher's version may require subscription.
Full-text Version
Publisher’s Version
Language
English
Recommended Citation
Tjosvold, D., & Wong, A. S. H. (2004). Innovating across cultural boundaries: Applying conflict theory to develop a common approach. International Negotiation, 9(2), 291-313. doi: 10.1163/1571806042402983