Title

Relationships for quality improvement in the Hong Kong-China supply chain

Document Type

Journal article

Source Publication

International Journal of Quality and Reliability Management

Publication Date

1-1-1999

Volume

16

Issue

1

First Page

24

Last Page

41

Keywords

Co-operation, Competition, Hong Kong, Partnering, Quality improvement, Supply-chain management

Abstract

Manufacturers recognize that trusting, long-term relationships with suppliers can contribute to improving the quality of their products. However, developing these relationships has proved quite challenging. This study uses the theory of co-operation and competition to specify the nature of these relationships and how they can be established. Results of structural equation analyses suggest that manufacturers and suppliers who build co-operative rather than competitive or independent goals, are able to discuss quality issues open-mindedly. This open-mindedness, in turn, strengthens trust and a long-term orientation which results in quality-enhancing relationships with suppliers. Deutsch's theory of co-operation and competition, although developed largely through North American research, seems useful for understanding and developing quality supply chain partnerships in East Asia.

DOI

10.1108/02656719910226897

Print ISSN

0265671X

Publisher Statement

Copyright © MCB UP Ltd. Access to external full text or publisher's version may require subscription.

Full-text Version

Publisher’s Version

Language

English

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