Continuous improvement : the influence of high performance work systems, work climate, and collectivism
Academy of Management Proceedings
Academy of Management
Continuous Improvement, HPWS, Work Climate
This study examined the predictors of employees' continuous improvement behavior as well as why and when the process affecting continuous improvement is attenuated or enhanced. More specifically, using a sample of 2,470 shop-floor workers, we found that high performance work systems predicted continuous improvement. We further found that this relationship was mediated by work climate. Additionally, we found that individuals' collectivistic orientation strengthened work climate's effect on continuous improvement. Theoretical and managerial implications are discussed.
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Paper presented at the 75th Annual Meeting of the Academy of Management (AOM 2015) during August 7-11, 2015 in Vancouver, British Columbia, Canada.
Chiang, F. F. T., Birtch, T., Cai, Z., & Bavik, Y. L. (2015). Continuous improvement: The influence of high performance work systems, work climate, and collectivism. In Academy of Management Proceedings (pp. 1176-1181). Academy of Management. doi: 10.5465/AMBPP.2015.205