Interrelationship between big data and knowledge management : an exploratory study in the oil and gas sector
Document Type
Journal article
Source Publication
Journal of Knowledge Management
Publication Date
2017
Volume
21
Issue
1
First Page
180
Last Page
196
Publisher
Emerald Publishing Limited
Keywords
Big data, Oil and gas, Knowledge management
Abstract
Purpose: The purpose of this paper is to explore the relationship between big data and knowledge management (KM).
Design/methodology/approach: The study adopts a qualitative research methodology and a case study approach was followed by conducting nine semi-structured interviews with open-ended and probing questions.
Findings: Useful predictive knowledge can be generated through big data to help companies improve their KM capability and make effective decisions. Moreover, combination of tacit knowledge of relevant staff with explicit knowledge obtained from big data improvises the decision-making ability.
Research limitations/implications: The focus of the study was on oil and gas sector, and, thus, the research results may lack generalizability.
Originality/value: This paper fulfills an identified need of exploring the relationship between big data and KM which has not been discussed much in the literature.
DOI
10.1108/JKM-07-2016-0262
Print ISSN
13673270
E-ISSN
17587484
Funding Information
The work presented in this study was conducted at Knowledge Management Innovation and Research Center (KMIRC), Department of Industrial and Systems Engineering, Hong Kong Polytechnic University, Hong Kong. Research work under project code 1-904Z supported by the research office of The Hong Kong Polytechnic University. {1-904Z}
Publisher Statement
Copyright © Emerald Publishing Limited 2017
Access to external full text or publisher's version may require subscription.
Additional Information
The work presented in this study was conducted at Knowledge Management Innovation and Research Center (KMIRC), Department of Industrial and Systems Engineering, Hong Kong Polytechnic University, Hong Kong.
Full-text Version
Publisher’s Version
Language
English
Recommended Citation
Sumbal, M. S., Tsui, E., & See-To, E. W. K. (2017). Interrelationship between big data and knowledge management: An exploratory study in the oil and gas sector. Journal of Knowledge Management, 21(1), 180-196. doi: 10.1108/JKM-07-2016-0262