Title

Conflict management between and within teams for trusting relationships and performance in China

Document Type

Journal article

Source Publication

Journal of Organizational Behavior

Publication Date

1-1-2009

Volume

30

Issue

1

First Page

41

Last Page

65

Abstract

Trusting relationships are increasingly considered vital for making teams productive. We propose that cooperative management of conflict can help team members to be convinced that their teammates are trustworthy. Results from 102 organizations in China support the theorizing that how teams to manage conflict with each other affects within-team conflict management. Specifically, cooperative conflict between teams helps teams to manage their internal conflicts cooperatively that strengthens trust that in turn facilitates team performance. Results provide support for managing conflict cooperatively as a foundation for trusting, productive relationships in China as well as in the West.

DOI

10.1002/job.540

Print ISSN

08943796

E-ISSN

10991379

Publisher Statement

Copyright © 2008 John Wiley & Sons, Ltd

Access to external full text or publisher's version may require subscription.

Full-text Version

Publisher’s Version

Recommended Citation

Hempel, P. S., Zhang, Z. X., & Tjosvold, D. (2009). Conflict management between and within teams for trusting relationships and performance in China. Journal of Organizational Behavior, 30(1), 41-65. doi: 10.1002/job.540