Title

Emotion regulation as a boundary condition of the relationship between team conflict and performance : a multi-level examination

Document Type

Journal article

Source Publication

Journal of Organizational Behavior

Publication Date

7-1-2013

Volume

34

Issue

5

First Page

714

Last Page

734

Keywords

task conflict, relationship conflict, emotion regulation, collaboration

Abstract

Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this conclusion. This study develops the idea that the emotion regulation abilities of team members affect how they manage task and relationship conflict, both as individuals and as a team. Findings from a field study involving 39 teams support the argument that individuals skilled in emotion regulation can take advantage of task conflict to perform effectively and limit the negative impact of relationship conflict. Groups that have individuals highly skilled in emotion regulation were also found to make good use of team conflict. Results suggest that emotion regulation skills contribute to the effective management of task conflict and relationship conflict at both individual and group levels.

DOI

10.1002/job.1834

Print ISSN

08943796

E-ISSN

10991379

Publisher Statement

Copyright © 2012 John Wiley & Sons, Ltd

Access to external full text or publisher's version may require subscription.

Full-text Version

Publisher’s Version

Recommended Citation

Jiang, J. Y., Zhang, X., & Tjosvold, D. (2013). Emotion regulation as a boundary condition of the relationship between team conflict and performance: A multi-level examination. Journal of Organizational Behavior, 34(5), 714-734. doi: 10.1002/job.1834