Title

Customers’ capital market information quality and suppliers’ performance

Document Type

Journal article

Source Publication

Production and Operations Management

Publication Date

10-2014

Volume

23

Issue

10

First Page

1690

Last Page

1705

Publisher

Wiley-Blackwell Publishing, Inc.

Keywords

information sharing, earnings guidance and quality, analysts, credit rating, DuPont profitability ratios

Abstract

We empirically examine the association between downstream firms’, i.e., customers’ capital market information quality, and the operating performance of upstream firms, i.e., suppliers. Customers’ capital market information quality is measured by the customers’ provision of earnings forecasts, the customers’ reported earnings quality, and the customers’ coverage by financial analysts and credit rating agencies. We hypothesize and find a positive association between customers’ capital market information quality and suppliers’ operating performance measured by the DuPont profitability ratios. The association is stronger for suppliers with higher sales volatility, no order backlogs, customers who are less dependent on their input, and shorter business relation with customers. Collectively, the results suggest that the quality of information provided by the customers to the capital market has a spillover effect in the input market, i.e., helps the suppliers improve their performance.

DOI

10.1111/poms.12211

Print ISSN

10591478

E-ISSN

19375956

Funding Information

Partial financial support for this research from research grants of City University of Hong Kong.

Publisher Statement

Copyright © 2014 Production and Operations Management Society. Access to external full text or publisher's version may require subscription.

Full-text Version

Publisher’s Version

Recommended Citation

Radhakrishnan, S., Wang, Z. & Zhang, Y. (2014), Customers’ Capital Market Information Quality and Suppliers’ Performance. Production and Operations Management, 23(10), 1690–1705. doi: 10.1111/poms.12211