Title

Prototyping the machine-human dialogues in a smartphone voice call application with task resumption support

Document Type

Book chapter

Source Publication

Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems

Publication Date

1-1-2016

First Page

1788

Last Page

1793

Publisher

The Association for Computing Machinery

Keywords

Interruption, Task resumption, Spoken Dialogue Interface, Intelligent Personal Assistant

Abstract

Our on-going work concerns the effectiveness of voice-based task resumption support for smartphone users. This Late-Breaking Work presents results of a prototyping exercise involving a questionnaire-based survey and a quasi-experiment. In the quasi-experiment, participants were required to perform some manual tasks in a controlled environment while being interrupted by various voice calls. The effectiveness of different prototypes of a voice call application was tested. Subjective ratings of the prototypes were collected from the participants as a usability measurement. The results reveal some diverse views on the design of the dialogue interface for the voice call application.

DOI

10.1145/2851581.2892464

Publisher Statement

Copyright © 2016 ACM, Inc.. Access to external full text or publisher's version may require subscription.

Additional Information

ISBN of the source publication: 9781450340823

Full-text Version

Publisher’s Version

Recommended Citation

Yeung, W. L., & Li, S. Y. W. (2016). Prototyping the machine-human dialogues in a smartphone voice call application with task resumption support. In Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems (pp. 1788-1793). New York: The Association for Computing Machinery.