Document Type

Journal article

Source Publication

International Journal of Conflict Management

Publication Date

2015

Volume

26

Issue

3

First Page

268

Last Page

287

Keywords

Inter-organizational relationships, Cooperation and competition, Government relations, Social face

Abstract

Purpose – This study aims to examine the conditions that help businesses develop confidence in their government regulators. Businesses are dependent upon governments and subject to their regulations. This study proposes that businesses and governments that confirm each other’s social face have the relationship that helps businesses become confident in their government regulators. It also uses the theory of cooperation and competition to identify when they confirm social face.

Design/methodology/approach – Data were collected in Shanghai, China, from government bodies and business organizations from diverse industries. One hundred forty-six pairs of government officials and business managers provided us data for our analysis.

Findings – Structural equation analysis suggests that cooperative, but not competitive or independent, goals provide the foundation for mutual confirmation of social face that in turn results in business confidence that the government is competent, caring and regulates effectively.

Practical implications – These findings were interpreted as reaffirming the value of relationships for collaboration between business and government and the usefulness of the concepts of social face and goal interdependence for understanding how to develop high-quality business–government relationships in China.

Originality/value – This study directly investigates social face among Chinese people and explores its impact on inter-organizational government–business relationships. This study uses social face and goal interdependence to understand when business and regulators develop relationships that promote effective regulation.

DOI

10.1108/IJCMA-06-2013-0049

Print ISSN

10444068

Publisher Statement

© Emerald Group Publishing Limited

Access to external full text or publisher's version may require subscription.

Additional Information

The authors appreciate the support of the able research assistants in Shanghai, China. This work has been supported by Lingnan University Direct Grant, DRO8B3.

Full-text Version

Accepted Author Manuscript

Recommended Citation

Wong, A., Wei, L. & Tjosvold, D. (2015) Business confidence in government regulators : cooperative goals and confirmation of face in China. International Journal of Conflict Management, 26(3), 268 - 287. DOI: http://dx.doi.org/10.1108/IJCMA-06-2013-0049