Title

Conflict management and task reflexivity for team in-role and extra-role performance in China

Document Type

Journal article

Source Publication

International Journal of Conflict Management

Publication Date

4-1-2003

Volume

14

Issue

2

First Page

141

Last Page

163, 166

Abstract

The ability to reflect upon and manage their internal functioning may very much help teams contribute to their organizations. This study suggests that managing conflict cooperatively and productively provides a foundation for effective team task reflexivity. 200 employees in 100 work teams in China completed measures of their team's cooperative, competitive, and avoiding approach conflict management and task reflexivity and 100 managers indicated the team's in-role and extra-role (organizational citizenship behavior) performance. Results support the theorizing that conflict management can contribute to team task reflexivity. Structural equation analyses were interpreted as suggesting that cooperative conflict management promotes task reflexivity that in turn results in team performance. These results, coupled with previous research, were interpreted as suggesting that cooperative approaches to conflict and task reflexivity are complementary foundations for effective teamwork.

DOI

10.1108/eb022895

Print ISSN

10444068

E-ISSN

17588545

Publisher Statement

Copyright © 2006 Emerald Group Publishing Limited

Access to external full text or publisher's version may require subscription.

Full-text Version

Publisher’s Version

Recommended Citation

Tjosvold, D., Hui, C., & Yu, Z. (2003). Conflict management and task reflexivity for team in-role and extra-role performance in China. International Journal of Conflict Management, 14(2), 141-163, 166. doi: 10.1108/eb022895