Conflict management and task reflexivity for team in-role and extra-role performance in China
Document Type
Journal article
Source Publication
International Journal of Conflict Management
Publication Date
4-1-2003
Volume
14
Issue
2
First Page
141
Last Page
163, 166
Abstract
The ability to reflect upon and manage their internal functioning may very much help teams contribute to their organizations. This study suggests that managing conflict cooperatively and productively provides a foundation for effective team task reflexivity. 200 employees in 100 work teams in China completed measures of their team's cooperative, competitive, and avoiding approach conflict management and task reflexivity and 100 managers indicated the team's in-role and extra-role (organizational citizenship behavior) performance. Results support the theorizing that conflict management can contribute to team task reflexivity. Structural equation analyses were interpreted as suggesting that cooperative conflict management promotes task reflexivity that in turn results in team performance. These results, coupled with previous research, were interpreted as suggesting that cooperative approaches to conflict and task reflexivity are complementary foundations for effective teamwork.
DOI
10.1108/eb022895
Print ISSN
10444068
E-ISSN
17588545
Publisher Statement
Copyright © 2006 Emerald Group Publishing Limited
Access to external full text or publisher's version may require subscription.
Full-text Version
Publisher’s Version
Language
English
Recommended Citation
Tjosvold, D., Hui, C., & Yu, Z. (2003). Conflict management and task reflexivity for team in-role and extra-role performance in China. International Journal of Conflict Management, 14(2), 141-163, 166. doi: 10.1108/eb022895