Title

Managing anger for teamwork in Hong Kong : goal interdependence and open-mindedness

Document Type

Journal article

Source Publication

Asian Journal of Social Psychology

Publication Date

8-1-2002

Volume

5

Issue

2

First Page

107

Last Page

123

Keywords

Aggression, Anger, Conflict management, Open-mindedness

Abstract

Anger is part of working in a team, as is dealing with its frustrations and conflicts. The cooperative-competitive approach to conflict suggests that how open-mindedly the anger incident is discussed impacts on its dynamics and outcomes. Results from critical incident interviews of organization members in Hong Kong clarify how team members can manage their anger. Structural equation and other analyses suggest that open-minded discussion of the anger-inducing incident promotes productivity and strengthens relationships; thereby developing commitment and a belief that team members are resourceful. These constructive dynamics and outcomes were found to occur when team members had co-operative but not competitive nor independent goals. Results were interpreted as suggesting that even in a society where collectivist and conflict-negative values are influential, anger can be managed constructively through an open-minded discussion of the incident.

DOI

10.1111/1467-839X.00098

Print ISSN

13672223

E-ISSN

1467839X

Publisher Statement

Copyright © Blackwell Publishers Ltd with the Asian Association of Social Psychologyand the Japanese Group Dynamics Association 2002

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Full-text Version

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Recommended Citation

Tjosvold, D. (2002). Managing anger for teamwork in Hong Kong: Goal interdependence and open-mindedness. Asian Journal of Social Psychology, 5(2), 107-123. doi: 10.1111/1467-839X.00098