Title

Innovating across cultural boundaries : applying conflict theory to develop a common approach

Document Type

Journal article

Source Publication

International Negotiation

Publication Date

1-1-2004

Volume

9

Issue

2

First Page

291

Last Page

313

Keywords

innovation; cpmflict; negotiation; collectivist cultures; individualist cultures

Abstract

Diversity of people and perspectives can contribute to the ability of teams to develop and implement innovation in organizations. However, to do so they must manage their conflicts. Considerable research in the West and recent studies in China have documented the value of a cooperative approach to conflict for teamwork and innovation in collectivist as well as individualist cultures. When team members attempt to resolve their disputes for mutual benefit, they have been found to make high quality decisions to which they are committed. This article proposes that diverse people can use this theory to develop common values, norms, and procedures that are accessible and effective for all cultural groups.

DOI

10.1163/1571806042402983

Print ISSN

1382340X

E-ISSN

15718069

Publisher Statement

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Full-text Version

Publisher’s Version

Recommended Citation

Tjosvold, D., & Wong, A. S. H. (2004). Innovating across cultural boundaries: Applying conflict theory to develop a common approach. International Negotiation, 9(2), 291-313. doi: 10.1163/1571806042402983