Presenter Information

Po Yang CHUNG, DHL International

Start Date

5-6-2013 10:00 AM

End Date

5-6-2013 10:30 AM

Description

93% of Hong Kong’s GDP is generated by the service industry, which also provides employment for 88% of the total working population of the territory. If you are not making a living through farming, fishing, hunting, mining, manufacturing or repetitive processing, chances are that you are in the service industry. In other words, unless tertiary students intend to take up a non-service job (and be among the remaining 12% of the working population), then service is likely to be their future.

Services are carried out and led by people. Service leaders are and will therefore be in great demand. The speaker is Chairman Emeritus of DHL International and a Hong Kong service guru and will suggest to the audience, especially our future leaders, how they may outperform their peers.

Recommended Citation

Chung, P. Y. (2013, June). The importance of service-leadership in higher education. Paper presented at the 4th Asia-Pacific Regional Conference on Service-Learning: Service-Learning as a Bridge from Local to Global: Connected world, Connected future, Hong Kong and Guangzhou, China.

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Jun 5th, 10:00 AM Jun 5th, 10:30 AM

The importance of service-leadership in higher education

93% of Hong Kong’s GDP is generated by the service industry, which also provides employment for 88% of the total working population of the territory. If you are not making a living through farming, fishing, hunting, mining, manufacturing or repetitive processing, chances are that you are in the service industry. In other words, unless tertiary students intend to take up a non-service job (and be among the remaining 12% of the working population), then service is likely to be their future.

Services are carried out and led by people. Service leaders are and will therefore be in great demand. The speaker is Chairman Emeritus of DHL International and a Hong Kong service guru and will suggest to the audience, especially our future leaders, how they may outperform their peers.